Shipping policy

Shipping & Delivery Overview

Order Processing Time:

• Orders are processed within 1-2 business days (excluding Sundays and holidays). Some products may take longer (5-10 days for popular items, 30-60 days for pre-sale items). Orders from the U.S. warehouse may ship faster depending on stock.

Shipping Methods & Delivery Times:

• Standard Shipping (USPS/CNE): 15-25 business days

• Expedited Shipping (FEDEX/DHL): 3-5 business days

Shipping by Region:

United States (Shipping from China)

Free USPS Shipping (10–20 Business Days): Free
Enjoy free USPS shipping for all orders with delivery in 10–20 business days.

Expedited Shipping Fees (3–5 Business Days, based on order total):

• Orders $0–$299.99: $35

• Orders $300+: $25

UPS Shipping (7–20 Business Days, safer and more reliable option): $8
Flat rate for all orders via UPS, estimated delivery in 7–20 business days.

United States (Shipping from U.S. Warehouse)

• Expedited Shipping (3–6 Business Days): Free

• UPS Shipping (3–6 Business Days, safer and more reliable option): $8

• US Express Shipping (2–3 Business Days): $30

Canada:

• Orders over $169: Free Expedited Shipping (3-5 business days)

• Orders under $169: Expedited Shipping for $25

• Free Standard Shipping (CNE) – 15-25 business days

Mexico:

• Orders over $299: Free Expedited Shipping (3-5 business days)

• Orders under $299: Expedited Shipping for $30

• No Standard Shipping available

Australia & New Zealand:

• Orders over $150: Free Expedited Shipping (3-5 business days)

• Orders under $150: Expedited Shipping for $20

• Free Standard Shipping (CNE) – 15-25 business days

European Union:

• Orders over $150: Free Expedited Shipping (3-5 business days)

• Orders under $150: Expedited Shipping for $25

• Free Standard Shipping (CNE) – 15-25 business days

Other European Countries & Latin America:

• Orders over $800: Free Expedited Shipping (5-7 business days)

• Orders under $800: Expedited Shipping for $45

• No Standard Shipping available

Middle East:

• Orders over $500: Free Expedited Shipping (5-7 business days)

• Orders under $500: Expedited Shipping for $45

• No Standard Shipping available

South Asia:

• Orders over $150: Free Expedited Shipping (3-5 business days)

• Orders under $150: Expedited Shipping for $18

• No Standard Shipping available

Other Countries:

• Orders over $1,000: Free Expedited Shipping (7-10 business days)

• Orders under $1,000: Expedited Shipping for $70

• No Standard Shipping available

Remote Areas & Delays:
Delivery to remote areas may take longer due to limited access. We cover any additional costs. Unexpected delays (customs, weather, etc.) may occur, but we’ll assist if they do.

Important Information:

• Wrong Address: Ensure the address is correct to avoid delays. Fullshine is not responsible for misrouted packages due to incorrect info.

• Lost or Damaged Packages: Contact us within 5 days if your package is lost or damaged.

• Custom Duties: International orders may require customs clearance. Customers are responsible for any additional fees or taxes.